1. Through PTK website

 To make a report online, you can click on the PTK Clean tools menu below or click here.

  1. Telephone

 To report improper conduct, please contact:

 (021) 3149715

 The hotline telephone will be open every weekday during working hours at 07.00 until 16.00 WIB. WBS team will ask for  more information about the behavior was not right that has been suspected.

 This ministry is a ministry without a name. You will not be required to notify your identity, unless you choose to tell.

  1. Short Message Service (SMS)

You can send the report by sending a message via SMS to:

0812 1950 8000

You can type text messages such as “Please call me” and also states when you want us to contact you back.

You can also send the report via SMS. You need to provide as much information on the behavior is not true that had been suspected. You can choose to continue the conversation via SMS or over the phone.

  1. Facsimile

You can send a report via facsimile (please attach a cover sheet for disclosure) to:

(021) 3903437

You need to provide as much information on the behavior is not true that had been suspected.

Download the cover sheet disclosure here

  1. Email

You can choose to make a report by sending an email to:

ptkclean@ptk-shipping.com

You need to provide as much information about the incorrect behavior that has been suspected in your email. WBS team will not give your email address to CCO / Managing Director / Board of Commissioners without your consent. To maintain the confidentiality of your identity, it would be better if you use your personal email in making reporting via email.

  1. Send by Mail

You can also create reports via mail (please attach a cover sheet for disclosure) to:

Attn: PTK CLEAN

PO BOX 1945 JKP 10019

Download the cover sheet disclosure here

What will happen next?

After you send a report, the report will be analyzed by WBS team for further review of the information you have provided. WBS team will submit a report which had been checked by the CCO and will determine the next action required.